Using Agile to deploy UpBeat, a Microsoft CRM Membership solution

The Australian Institute of Company Directors (AICD) has recently gone live with a new IT system to help them better manage their interactions with their members.   At the centre is UpBeat, a membership application from Professional Advantage (PA) built using Microsoft Dynamics...

Microsoft CRM on your iPhone, letting salespeople be salespeople

When I talk to organisations looking for a new CRM solution, on-the-road or mobile access to the system is always a high priority. This raises an important question: “What mobile devices are your sales team using?” Traditionally the answer to this has often been BlackBerry,...