When onboarding ain’t onboarding

The new account to be opened today is an employee. Actually I have two new people today, an engineer and the new President of Global Sales. Are these two people onboarded into the company exactly the same way? I don’t think so.

The secret to new logo sales

New logo sales. What does it mean? It means new dollars in your pocket, a golden one-off chance to build a long term relationship with a customer and ongoing happiness for you and your business. If you are good at it. So, what is the key driver for new logo sales? The new logo...

Are recruitment agencies poaching your staff?

The 3 ‘R’s. HR people call it ‘Retention’, recruiters call it ‘Revenue’. Success or failure for either leads to ‘Replacement’. It’s the simplest of maths; 1 seat minus 1 backside = 0 for your business. How many empty chairs did you have last year, and for how long?...

Turning social media into actionable business

Something that keeps the smart CIO and their team on their toes is being ahead of the curve for their business. CIOs need to propose ways of helping the business achieve their strategic goals through the implementation of technology. CIOs need to be forearmed to answer questions about new...

Finding a great recruiter isn’t easy, keeping them isn’t h...

Ask yourself this question; is yours a business that wants to hire people in the top 10% of their field, or as close to it as possible, or the bottom 10%? If you answered that with bottom 10%, your business won’t be around for too long and there’s a fair chance you’ve got rocks in...

Employee Exit – a study in operational efficiency

It is quite extraordinary how often a small change of approach could have a major impact on the way an organisation operates. A few years ago I was engaged by a multinational bank which had a rather urgent problem. An external audit had found that their employee exit procedure was…...