Turning social media into actionable business

Something that keeps the smart CIO and their team on their toes is being ahead of the curve for their business. CIOs need to propose ways of helping the business achieve their strategic goals through the implementation of technology. CIOs need to be forearmed to answer questions about new...

Internet-connected everything coming to a device near you… and y...

By Jonathan Marcer
One concept from the recent Gartner Symposium that had my mind spinning with the possibilities and potential risks was the concept of the "internet of everything".
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Social BPM: an endlessly mind blowing, almost inexhaustable, pool of o...

What is social BPM and why should you care? Let’s say there is a 20/80 rule between structured and unstructured dimensions in any work environment. This has perhaps always been the case. What’s changed? Well technology has caught up, providing coverage 80/20. Technology now makes the...