The real cost of ownership: how dollar cost is not the real cost

Cost of ownership as a term is often bandied around. I believe that the cost part is not the real issue for businesses wishing to implement a new business system. It is the ownership that is the key element. Cost of ownership is not just a cost proposition.

The ROI is history

ROI as a meaningful investment decision making tool for a new corporate business system is finished. Generally, two states of decision making in technology implementations are either efficiency or effectiveness. Efficiency is the old way of thinking, with roots in a mechanical,...

What systems do membership organisations use to serve their nominated ...

We established in a previous blog, What is membership?, that a membership organisation’s primary objective is to serve the interests of its nominated community. So in this blog we look more closely at what types of systems are used achieve this goal. The three interlocking cogs of any...

Setting the foundations for a successful CRM project

Implementing a customer relationship management system (CRM) is usually a pretty major undertaking for an organisation. A new CRM system is a way of re-stating the way a company works; of re-enforcing how an organisation oversees it’s customer interactions. As such, there are a few...

Oh no, not more job applicants. Managing recruiting and job applicants...

By ‘Glenn Courtney Smith’ Ever had this feeling? Despite the fact that one of the primary purposes of my job for the last 17 years has been to encourage as many people as possible to apply for jobs I’m responsible for, I know the feeling of getting swamped by applicants well. In fact, the more success you have maximising job applicant traffic, the worse this feeling gets. Continue reading...

Master Planning systems can help streamline profit margins in higher e...

A drop in the international student revenue due to factors such as a high Australian Dollar has placed additional financial pressure on Universities to compensate for this. In addition to this the year 2012 will see the abolition of caps on student places which can see some big changes in the types of courses being offered to attract and retain students.