I recently read a presentation from the Pega users’ conference earlier this year. It described the three major contributors to digital enterprises from a BPM perspective as the need to deploy case management rather than pure workflow, next best action and omni-channel.
Category: Business Process Management
We were in a competitive situation with a Fortune 10 company recently and I can happily report that XMPro was selected. When told that the decision was to partner with XMPro, the account manager blurted “Who on earth is XMPro?”
Could going paperless reduce your floor space and turn real estate rent into cash?
On the bus into the big smoke the other morning I had to stand. By far the majority were fiddling away with their smart phones, iPads and assorted tablet and e-readers; no surprise in that.
I am a list writer. Milk, cheese, bread, beer. I inherited this trait from my mother. She has lists for her lists, well almost.
The US defence force recently took delivery of the FA22 Raptor as replacement for the trusty old FA15. The FA22 is capable of making 22+ G turns. Life for most of us is a little less dramatic.
I learnt a new word recently, prosumption. It means the consumption of something by the person who also produced it. Smart companies are realising that prosumption is also a solution to their business operations these days.
Computers are consistent, people are not. Business process management delivers reliable, repeatable and sustainable results.
A year ago, I was in a taxi heading to Heathrow for the long haul from London back to Sydney. Not a London black cab, mind you. Taking one of those down the motorway feels like riding a Dyson in Nascar. It was a Volkswagen minicab with a wily driver.
The new version of Microsoft Dynamics CRM has been available for a while now and I have had a chance to work with it with a couple of upgrading clients using the Microsoft Online version. The thing I like most is how smoothly the upgrade went for them.