Do white collars really spend 3 days a week trawling for information?
A recent Mckinsey report states 61% of the average white collar worker’s time is spent looking for information they need to do their job.
Category: iBOS
The human context: an important workflow consideration
If it’s a machine process, get a machine to do it, but if it’s a human process then give people the ability to properly apply the skills, experience and situational awareness that you pay them for.
Happy days and human days, not always the same thing
This week I dropped into a local menswear shop. I have been a pretty regular customer over the last decade. They are a ‘suit shop’ and I know what to expect on the racks.
Why and how CFOs can leverage big data
At the CFO Summit on the Gold Coast earlier this month there was a big focus on data, and data analytics, and business intelligence, and big data, and digital disruption, and developing a digital mindset. Perhaps so much as to make some people’s heads spin!
Why every business needs sense and sensibility!
It’s like a cold war! Increase the pace of change and complexity of a business environment and you see a corresponding increase in technology able to meet the challenge. Whichever of the two is driving this, things are speeding up.
Fancy pants buzzword for everyday work
Adaptive case management appears to be the current buzz word in the workflow and BPM world. Not only is it a bit of a mouthful, it also seems surprisingly hard to explain if someone asks you to.
Digital enterprises need intelligent business operations not BPM
I recently read a presentation from the Pega users’ conference earlier this year. It described the three major contributors to digital enterprises from a BPM perspective as the need to deploy case management rather than pure workflow, next best action and omni-channel.