As a client success manager, the best part of my job is witnessing the positive change that our projects make to people’s lives. We spend many of our waking hours
As a client success manager, the best part of my job is witnessing the positive change that our projects make to people’s lives. We spend many of our waking hours
Microsoft has announced an upcoming change to Office 365 Exchange Online services that could cause Outlook 2007, 2010 and 2013 email to stop working. If you use Office 365 for
Whether you’re running a business with 10 or 10,000 employees, they most likely all rely on technology to manage the day to day operations. For most organisations, however, supporting the
Great to attend the recent Akolade 2nd Annual Integrated Business Planning Summit in Sydney. A fantastic mix of content and presentations and many takeaways. I had many highlights, too many
Weekly I help organisations tackle this question. It’s a big question and one with many considerations. The typical scenario is it is time to upgrade a critical business system. The
With SunSystems 6.3 now in general release from Infor it is time to consider what major benefits are available for existing SunSystems clients. Infor has for many years provided ongoing
Ever since Microsoft released Dynamics 365 in November last year, we’ve fielded questions from our Dynamics CRM users. What is Dynamics 365? Does the all-in-one CRM and ERP platform offer
Rolling planning should be the mandatory state for every business. This blog isn’t to advocate the benefits of rolling planning over a single annual plan and its narrow lookout towards
You’ve read the ClubIntel brochures. You’ve watched the demos. You can list multiple ways that ClubIntel will deliver value to your club and its members. It’s no secret that you
You may already be using Microsoft Project Online for project management, or maybe you’re considering making the switch. Either way, you’ll want to extract maximum value from the product. Would
Decision-making processes are key to your success. They direct resources, mitigate risk and exploit opportunity. Given the nature of business, decisions are both transient and fixed. Formal processes require evaluation
In my first blog post, I discussed the failure of many businesses to address the opportunity for improvement, and the impact of poor budgeting on a business. Every year, I see transformational
Just because I work for a technology company, doesn’t mean we don’t have user adoption challenges. Like everyone reading this, my job involves using systems provided by the business in