The good old 80/20 rule: 20% of what we do produces 80% of our outcomes. In a business context then, it is critical that the 20% effort is right; that
Picture this: Your business has just spent thousands on a new IT solution. You’ve invested months in research, implementation and training. So, naturally, you expect the solution to deliver lasting
I visited a club in Western Sydney the other week. I’d barely made it through the automatic doors when the operations manager rushed to greet me. “Graham,” he said, waving
When you’ve worked in business intelligence for as long as I have, you get used to vendors making big claims about their products. Some argue that their platforms provide the
As an IT professional, I’ve spent almost two decades providing businesses with technology solutions, such as business intelligence, forecasting, demand planning, strategy management, and financial budgeting. While each initiative delivers on its
If you’re a Dynamics AX user, chances are you’ve heard of Microsoft’s latest ERP and CRM offering, Dynamics 365. You may know that Dynamics 365 launched in November 2016 and
From hands-on hack days to in-depth public workshops, Professional Advantage BOARD clients now have access to innovative training solutions that support long-term user adoption and return on investment. We’ve introduced
When a competitor starts eating into your market share, or industry disruption threatens your business model, what do you do? Do you seek refuge under a desk and hope your
If you’ve ever planned a major software upgrade or implemented a new business application, you’ll know user adoption is essential for realising return on investment. Without buy-in from users, even
In our fast-evolving world one constant remains: change. There is an unprecedented pace of change to business models in order to adapt to the ever-increasing competition and ever-changing customer demands that face them.
I seem to be disappointed more and more lately. Disappointed that dollars invested in, quality technology is being put at risk, and then going to waste.
Keeping things on track and compliant with your quality and service goals can be challenging, particularly when changes in people, processes and systems happen. People need help when change is afoot and it doesn’t have to be as dreadful as death and taxes.