As a client success manager, the best part of my job is witnessing the positive change that our projects make to people’s lives. We spend many of our waking hours
If you’re a Dynamics AX user, chances are you’ve heard of Microsoft’s latest ERP and CRM offering, Dynamics 365. You may know that Dynamics 365 launched in November 2016 and
From hands-on hack days to in-depth public workshops, Professional Advantage BOARD clients now have access to innovative training solutions that support long-term user adoption and return on investment. We’ve introduced
When a competitor starts eating into your market share, or industry disruption threatens your business model, what do you do? Do you seek refuge under a desk and hope your
If you’ve ever planned a major software upgrade or implemented a new business application, you’ll know user adoption is essential for realising return on investment. Without buy-in from users, even
In our fast-evolving world one constant remains: change. There is an unprecedented pace of change to business models in order to adapt to the ever-increasing competition and ever-changing customer demands that face them.
I seem to be disappointed more and more lately. Disappointed that dollars invested in, quality technology is being put at risk, and then going to waste.
Keeping things on track and compliant with your quality and service goals can be challenging, particularly when changes in people, processes and systems happen. People need help when change is afoot and it doesn’t have to be as dreadful as death and taxes.
As someone who talks to many people about their business problems, I hear a lot of stories about people’s absolute dependence and servitude to Excel.
I often use this quote from Daniel O’Connell, Research Director at Gartner, on user adoption.
“End-user adoption of new technology is frequently the key roadblock to an implementation’s success and also the most critical factor for generating return on investment.”
It’s normal to feel nervous when implementing a new budgeting solution using a software platform like BOARD. This is especially true if you’re moving away from spreadsheet-based budgeting and forecasting for the first time.
As an organisation grows, it is typical for processes to become more complicated. Employees who once managed both strategic operations and day-to-day tasks eventually hand over responsibility for getting things done to new team members.