I’ve blogged previously about my recent day at the ICCA in Sydney. One section focussed closely on process excellence, a topic close to my heart. Process is a key element of achieving the company objectives.
Business Process Management doesn’t necessarily come naturally. Sometimes you need to read a blog with some key thoughts and tips about the role. ‘Decision then…
A couple of months ago I wrote a blog foretelling “the end of the age of automation”. The other day I read an article in the paper about how an online accounting system (SaaS) vendor was jeopardising the livelihood of auditors and accountants.
If it’s a machine process, get a machine to do it, but if it’s a human process then give people the ability to properly apply the skills, experience and situational awareness that you pay them for.
This week I dropped into a local menswear shop. I have been a pretty regular customer over the last decade. They are a ‘suit shop’ and I know what to expect on the racks.
At the CFO Summit there was a diverse mix of enterprises. For some, mergers and acquisitions have reaped benefits and is fundamental to their business strategy.
Colliers Australia’s CFO delivered an engaging presentation on the role of the CFO in a post acquisition context.
I recently read a presentation from the Pega users’ conference earlier this year. It described the three major contributors to digital enterprises from a BPM perspective as the need to deploy case management rather than pure workflow, next best action and omni-channel.
We were in a competitive situation with a Fortune 10 company recently and I can happily report that XMPro was selected. When told that the decision was to partner with XMPro, the account manager blurted “Who on earth is XMPro?”
Could going paperless reduce your floor space and turn real estate rent into cash?
On the bus into the big smoke the other morning I had to stand. By far the majority were fiddling away with their smart phones, iPads and assorted tablet and e-readers; no surprise in that.