How can we begin to understand how effectively processes are taking place in the business? This blog discusses a process design methodology which addresses the design by first capturing and analysing how people do the process.
Most people would suggest that the ‘machine economy’ started with Henry Ford and his production line Model-Ts. The purpose of the production line is to process more raw materials through the factory, quicker, for lower cost and higher margin at a predicable quality.
I always enjoy John Jeston’s articles and his recent post at BPM Trends is no different. With decades of experience and two excellent “how to” books under his belt, John has a great way of getting his message across without resorting to too much jargon and tech speak.
The new account to be opened today is an employee. Actually I have two new people today, an engineer and the new President of Global Sales. Are these two people onboarded into the company exactly the same way? I don’t think so.
This is a telling question for people wanting to get operational improvements into their business. By asking this one single question we can tell how to best help people. However the conversation invariably starts with “what’s the difference?”
Last week Recreational Services NZ, a Professional Advantage customer, presented at the Gartner BPM Summit in Sydney. Recreational Services have continued to win accolades for…