It’s 6:45 PM on a Friday and sales executive Glenn is working late. It’s his third week in the role, and he wants to knock over a client proposal before he heads to the coast for the weekend.
In our last post on how organisations can ensure intranet success, we met sales executive Glenn. Glenn and his colleagues avoided using the intranet because they couldn’t find the information they needed – even if this meant working overtime to write proposals from scratch.
To the outside world, a construction company is probably not perceived as the domain of information workers. But those within the industry understand the importance of knowledge in growing a
When implemented and maintained in the right way, intranets can improve business intelligence, streamline processes and unlock more value from organisational data. The problem is that many organisations don’t recognise their own intranet’s potential.
I ran into one of our SharePoint clients, Yasmina, at an event a couple of weeks ago. Yasmina works for a professional services firm that switched to SharePoint Online last year.
We have been working in the SharePoint space for almost 15 years now and have worked with number of organisations big and small.
A few months ago, sales executive Glenn gave up on his organisation’s intranet after never being able to find the information he needed. Around the same time, Steve, the IT director at Glenn’s work, decided to find a way to improve the organisation’s information governance.
A few years ago I was working on a project for a client in Sydney. On my first day, I stopped at a cafe and ordered a strong macchiato to take away. The coffee was good, so I went back the next day.
“Good morning,” the barista said. “Same again?”
I bought coffee from that cafe almost every day for the rest of the project.