I’ve blogged previously about my recent day at the ICCA in Sydney. One section focussed closely on process excellence, a topic close to my heart. Process is a key element of achieving the company objectives.
A year ago, I was in a taxi heading to Heathrow for the long haul from London back to Sydney. Not a London black cab, mind you. Taking one of those down the motorway feels like riding a Dyson in Nascar. It was a Volkswagen minicab with a wily driver.
The European Spreadsheet Risk Interest Group (EUSPRIG) (no, really!) maintains a list of spreadsheet horror stories and when you have plenty of time on your hands you might like to browse through their extensive list of corporate fails.
Last week I had a meeting with an IT management team and they introduced me to a lovely word. “This is currently a handraulic process,” said the CIO. Meaning of course, they do it by hand: manually, with ink and paper and spreadsheet and email.
I have posted a number of blogs exploring how to describe what XMPro is. But I tend to continue to be dissatisfied with my explanations. Sometimes the answers you are looking for are so close they could bite.
I recently had the pleasure of meeting and talking to the CIO of a multi-national company about his future needs. He was sure that he had no need for BPM because if he did he would use the ERP workflow!
We have a dog at home, a cairn terrier. The kids love him and he seems to like them, no one bitten yet. The trouble with terriers is that they are runners. When you open the front door, if you don’t have a good grip on him he bolts down the driveway and disappears.
Professional Advantage implements and services a business process management (BPM) solution from XMPro. But can I easily explain what XMPro does for an organisation to a CEO who is not a black belt, triple degree BPM expert? No.
In our house I am the chief dishwasher stacker. There is no argument. I do it better. Of course, few people argue to do a tedious job at all, so maybe I am delusional. But I think not.
I have recently been privileged to participate in the process of product selection by two best in class organisations. It is my experience each time you deal with such organisations you always have learns and are reminded there is no substitute for doing a process properly.