Last week I had a meeting with an IT management team and they introduced me to a lovely word. “This is currently a handraulic process,” said the CIO. Meaning of course, they do it by hand: manually, with ink and paper and spreadsheet and email.
I recently had the pleasure of meeting and talking to the CIO of a multi-national company about his future needs. He was sure that he had no need for BPM because if he did he would use the ERP workflow!
We have a dog at home, a cairn terrier. The kids love him and he seems to like them, no one bitten yet. The trouble with terriers is that they are runners. When you open the front door, if you don’t have a good grip on him he bolts down the driveway and disappears.
Are you old enough to remember the job bag? Maybe you called it something else but fundamentally it was a big manila envelope into which was stuffed every relevant document, form, approval and paper scrap for a particular job.
Last week Recreational Services NZ, a Professional Advantage customer, presented at the Gartner BPM Summit in Sydney. Recreational Services have continued to win accolades for…