I seem to be more disappointed in business technology ROI lately
30 SEPTEMBER 2016 - 4 MINS READ
I seem to be disappointed more and more lately. Disappointed that dollars invested in, quality technology is being put at risk, and then going to...
When your people need help, be there
20 SEPTEMBER 2016 - 3 MINS READ
Typical daily office work includes manual steps, software applications, expert knowledge and sometimes even company lore. Keeping things on track and compliant with your quality...
The VLOOKUP nightmare: Stop transaction matching with spreadsheets
11 AUGUST 2016 - 2 MINS READ
As someone who talks to many people about their business problems, I hear a lot of stories about people’s absolute dependence and servitude to Excel....
Why user adoption is fundamental to implementation success
2 AUGUST 2016 - 2 MINS READ
I often use this quote from Daniel O’Connell, Research Director at Gartner, on user adoption:“End-user adoption of new technology is frequently the key roadblock to...
Training vs performance support for your users
27 JULY 2016 - 3 MINS READ
In all of my work roles, for many years, I was a great believer in the maxim that ‘good training makes for good staff’. That’s...
What every organisation should know about approvals in Dynamics CRM
12 JULY 2016 - 4 MINS READ
As an organisation grows, it is typical for processes to become more complicated. Employees who once managed both strategic operations and day-to-day tasks eventually hand...
Why the cloud vs on-premise debate is over
5 JULY 2016 - 5 MINS READ
There’s one question that has plagued IT departments for years: should we move to the cloud or stay on-premise?
Mobility is the new normal
30 JUNE 2016 - 5 MINS READ
In 2009 I went to Microsoft’s developer conference, TechEd. This was the same year that the first iPhone was released, and the mobility movement was...
The power of a chicken schnitzel
28 JUNE 2016 - 4 MINS READ
Ask any club manager and chances are they’ll tell you that a good chicken schnitzel does wonders for getting people through the doors.In my conversations...
How much does Microsoft Dynamics GP 2016 cost?
23 JUNE 2016 - 3 MINS READ
Let me guess. You’re either considering Dynamics GP 2016 as an ERP platform and want to know how much it costs. Or, you’re an existing...
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