Organisational change: plan early, plan thoroughly
30 MAY 2014 - 5 MINS READ
If you are involved in managing implementing new software, you will find yourself managing change, change in the way people do things. Understanding the behaviour of your employees throughout a change will be a key success factor in your implementation.
How many finance executives does it take to change a light bulb?
28 FEBRUARY 2014 - 3 MINS READ
I had some discussions recently regarding a multinational replacing a pretty, but poorly functioning eProcurement system with iPOS for SunSystemsand an old joke popped into my...
BPM is a winner because people think for themselves
6 FEBRUARY 2014 - 3 MINS READ
Computers are consistent, people are not. Business process management delivers reliable, repeatable and sustainable results.The wonderful thing about people is … they think! (Well, we like...
People love stories
29 JANUARY 2014 - 2 MINS READ
I really enjoyed the Australian National iPOS User Day last year. Although we have run an iPOS User Day in the UK for six years,...
Is Charles Dickens ruining your accounts payable function?
21 JANUARY 2014 - 3 MINS READ
Sometimes we have procurement projects where the project goals are undermined by Dickensian thinking. David Parmenter in his book Winning CFOs writes that the paper-based...
Why Amazon drones should be the least of your worries
3 DECEMBER 2013 - 4 MINS READ
I think everyone has seen and read the story about Amazon using drones to deliver your shopping. And it is not an April fool’s day prank. It...
Student engagement: identify an ‘at risk’ student, but what then?
25 NOVEMBER 2013 - 2 MINS READ
I read with interest a piece on the Jisc website called ‘Retaining students’.This piece reported that “according to a National Audit Office report, 20% of...
Smart universities will rescue at-risk students earlier by using technology
22 NOVEMBER 2013 - 3 MINS READ
I remember a friend of mine at university. Sam* was a clever chap, studying astrophysics, and seemed to have some really interesting ideas about the...
A new higher education marketplace?
21 NOVEMBER 2013 - 3 MINS READ
In all my discussions and meetings with universities across the UK, it has become apparent that the issue of the ‘student experience’ is gaining a...
The not so secret secrets of good student engagement
21 NOVEMBER 2013 - 3 MINS READ
During the last 12 months, I have spoken to and met with student support and engagement professionals in a significant number of universities across the...
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