The not so secret secrets of good student engagement
21 NOVEMBER 2013 - 3 MINS READ
During the last 12 months, I have spoken to and met with student support and engagement professionals in a significant number of universities across the...
A new higher education marketplace?
21 NOVEMBER 2013 - 3 MINS READ
In all my discussions and meetings with universities across the UK, it has become apparent that the issue of the ‘student experience’ is gaining a...
Selling your new procurement system to your suppliers
19 NOVEMBER 2013 - 3 MINS READ
Typically, when an organisation overhauls their existing procurement practices (such as implementing a new system, new processes, etc) they look at all the internal change management issues...
There’s no denying the spreadsheet
14 NOVEMBER 2013 - 3 MINS READ
The European Spreadsheet Risk Interest Group (EUSPRIG) (no, really!) maintains a list of spreadsheet horror stories and when you have plenty of time on your hands you might...
Tough empathy in change management
19 SEPTEMBER 2013 - 2 MINS READ
Last week I had the privilege of spending a day at the Institute of Chartered Accountants of Australia in Sydney. John Cleary from Blue Chip...
Time to be Upbeat about your membership profiling
13 FEBRUARY 2013 - 2 MINS READ
Your professional association’s event was clearly a success. You only need to point to the hundreds of people that attended, the way the room stayed...
Help! I’m a retailer who is getting left behind!
19 SEPTEMBER 2012 - 2 MINS READ
Are you a retailer that runs on ‘gut feel’? Do you shrink back in fear when customers pull out their iPhone, complete with a buyers’...
Answers for WHY retailers should invest in Business Intelligence (BI) solutions
29 MARCH 2012 - 2 MINS READ
Business Intelligence (BI) solutions can cover a multitude of areas within the organisation. At Professional Advantage we are particularly interested in helping retailers better manage...
How are you getting the most out of your BPM delivery team?
4 APRIL 2011 - 2 MINS READ
"We have talked a lot about BPM as a product, but we have not discussed much about BPM as a methodology to successfully delivering high...
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