The US defence force recently took delivery of the FA22 Raptor as replacement for the trusty old FA15. It is America’s most advanced fighter aircraft for the 21st Century. The Raptor is a titanium and carbon fibre dart so advanced that if the onboard locator is switched off, even the US’s own satellites can lose track of them. They’re also the first military aircraft ever to be equipped with BOB,  a ‘black-out button’. A what?

The best conditioned fighter pilots are capable of maintaining consciousness up to around 15+ G. The FA22 is capable of making 22+ G turns. If someday a missile is bearing down on one of these planes, and the avoidance systems tell the pilot that a strike is imminent, (s)he can hit the ‘BOB’ and the airplane does a U-turn, leaving the missile to harmlessly pass on by. The designers knew that in the process the pilot will temporarily lose consciousness. So the FA22 automatically returns to straight and level flight until the pilot wakes back up and takes control again. Now that’s some extreme operational intelligence.

Life for most of us is a little less dramatic. I’m not aware of anyone likely to get a nose bleed from their work, let alone have a black out in the chair. But to have the best and most appropriate, contextual information to hand to help make a better decision is what operational intelligence is all about.

It combines information visibility, context and relevance with data feeds, streaming activities and business operations and presents it in a timely and legible way.

There are a couple of ways XMPro does this. My favourite is best next action where the system advises you what you might want to do next. This could, for example, be based on historical analysis of the previous times when people were faced with this same situation: “in the last n hundred times this task was done in these circumstances, it was consistently more successful to take this step next.

You can read more about Professional Advantage and XMPro here.
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