Dynamics 365 Business Central is a powerful cloud-based ERP (Enterprise Resource Planning) solution that can help organisations streamline their operations, increase productivity, and drive growth. However, to fully leverage the benefits of this solution, you need the right support and expertise. In this blog post, we will discuss the six key factors you need to get the most out of your Business Central solution.
Access to certified experts:
A critical factor in getting the most out of your Business Central solution is having access to certified experts.
At Professional Advantage (PA), we have over 20 years of experience in implementing Dynamics solutions with more than 350 clients across Australia. Our consultants have an average of 15+ years of experience, ensuring that you get the best possible guidance and support.
Management of Microsoft's updates:
As a cloud-based solution, Microsoft regularly releases updates to improve Business Central’s functionality and security.
PA’s Release Management service is a structured approach to managing the two major releases from Microsoft each year. It ensures that the best practice is applied to each release so all of your solutions are maintained. You can find more about Release Management here.
Synchronise business requirements with your cloud strategy:
Partnering with one organisation for multiple business requirements is the best way to synchronise them with your cloud strategy.
PA helps organisations achieve more with technology across a range of solutions including:
- Financial and accounting systems.
- Budgeting, planning, and forecasting.
- Business intelligence.
- Customer relationship management.
- Intranet and document management.
- Hosting and infrastructure.
Collaboratively manage a roadmap for continuous improvement:
You need a partner organisation that can work alongside you and encourage and guide you through continuous improvements.
At PA, we have a long-standing and strong relationship with Microsoft which further enhances our ability to provide educated advice on the direction of the software and how it can best serve your needs.
We also have our Client Care Program, a carefully designed modern and comprehensive program specifically for Business Central that covers important elements in the successful ongoing lifecycle of your solution.
You can read more about how our Client Care Program enhances your Business Central use here.
Consistency of organisation and people:
Engaging and working with a partner that has stability and consistency in their organisation and their team (account management, support, consultants, and project managers) makes a significant difference in your experience of a solution.
PA is a privately owned Australian company that has been in operation for more than three decades. Our average staff tenure is 9 years, which means that the same team may work with you for the life of your solution. Many clients comment on the value it adds to work with people who know them, their organisation, and their business needs.
Commitment to further educating your team members:
It is essential for your team to be highly knowledgeable and fully trained on the solution that they are working with.
PA is dedicated to offering continuous education opportunities to our clients, including:
- BC Vision: PA’s Business Central client newsletter, sent once a quarter and containing tips and tricks; introductions to our team members; upcoming events; blogs and vlogs from our team; and important information and updates.
- Business Central User Group: Hosted by PA and members of our expert team, this online community session provides valuable insights including updates and releases, as well as encouraging our clients to come together; ask questions; and share their experiences with Business Central.
- Regular webinars: Selecting topics that are relevant to Business Central, our team present webinars on various topics throughout the year.
Getting the most out of your Business Central solution requires the right combination of expertise, support, and education, and this is all influenced by the partner you choose.
At PA, we pride ourselves in our commitment to our clients; the services we provide to drive your business forward; and ultimately helping you achieve more with technology.
Contact us today to learn more about how we can help.