Are you new to Microsoft Teams? Do you have questions about it that need quick answers? If you missed our webinar on how to enable modern collaboration with Teams, that’s okay. We’ve got you covered! We have put together some of the top questions about Microsoft Teams. Read on and find the answers below.

What is the difference between Skype for Business and Teams?

Skype for Business is a unified communications (UC) platform that allows you to chat, make voice calls, leave voicemails, and have video or online meetings. Microsoft Teams on the other hand is a chat-based collaboration app that combines the capabilities of UC plus document sharing, content management, and even simple task management, workflow automation, or reporting. It basically allows people to communicate and collaborate efficiently, without having to use different apps for various purposes.

Do I need to transition from Skype to Teams?

Yes, you need to. Skype for Business is retiring on 30th July 2021. This means you will no longer receive support for this application. You can move to Microsoft Teams which we know for sure you can gain far more efficiency as discussed in this blog.

Which Office 365 plans include Microsoft Teams?

Qualifying subscriptions that include Microsoft Teams are:

  1. Business Essentials.
  2. Business Premium.
  3. Enterprise E1.
  4. Enterprise E3.
  5. Enterprise E5.

How do I get Microsoft Teams?

Determine first if you have the qualifying subscription. If you do, log on to your Office 365 account here. At the top leftmost corner, click on the ellipses and look for the Teams logo. Click on the logo to access it on your browser or download the desktop version to utilise the full features of Teams.

Can I collaborate with external users using Teams?

Yes, you can. Teams allows guest access for people who are working outside of your organisation. You can work with customers, third party suppliers, or partners by simply adding them as a member of a channel.

Can I create Teams meetings in Microsoft Outlook?

Yes, you can. When you click on the calendar tab of Outlook, you will see the New Teams Meeting button on the Home ribbon.

Home Ribbon - New Teams Meeting button
New Teams Meeting button on the Home ribbon

Can I create multiple Channels under a single team and have separate permission levels for each channel?

At time of writing, the limit for channels in Teams is 100. There is no channel security at the moment so the best way to handle this is to use different teams. Alternately, you can create different libraries in the underlying SharePoint site then lock each library down to whoever needs access. Then add the libraries into the team channels as tabs.

What are the backup and restore options available with Microsoft Teams and its related content?

You can archive a Team if it is no longer needed then restore it from the archive if it is needed again. At the moment, there is no way to take a team offline (including chat messages, tasks, and documents). You can download the files locally, but that will only give you the most recent version of the files. The version history will be lost.

Is Data Loss Prevention (DLP) included or automatically turned on in Teams?

DLP capabilities are already included for chats and channel messages in Teams for those subscribed to the Office 365 E5 and Microsoft 365 E5 Compliance licenses. If you are not on these licenses, you can purchase stand-alone licenses on Enterprise Mobility + Security or Microsoft 365. Find out more here.

How do we lock down conversations in Teams or lock down certain parts of a team?

Microsoft is releasing this functionality in the next 6 to 12 months. Currently, there is no way of achieving this type of security besides creating entirely separate teams.

Any plans you are aware of for tracking changes for the shared hosted files? Any workarounds?

SharePoint automatically tracks version history or changes to a file. There is nothing extra you need to do for this. Teams, OneDrive, and SharePoint all use document libraries. Versioning is a core piece of functionality of document libraries.

What apps can I integrate to Teams?

Teams has over 500 pre-built apps that you can integrate or you can develop your own using Power Platform.

Does Professional Advantage provide end-user training for Teams?

Yes, we do. This is part of our usual user acceptance training (UAT) after a deployment or within post-production support. We also provide consultation and informal sessions for targeted training content. Other options for formal, instructor-led training is available from accredited Microsoft Learning Partners.

Did you find the answer to your question? If not, comment below and we will be happy to answer them for you. Are you exploring what Teams can do for your people? Talk to us to schedule a free Teams Envisioning Workshop.


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