Valid registration keys (RegKeys) are needed to operate Collections Management for Microsoft Dynamics GP. However, with the transition of the Collections Management business from Microsoft to Professional Advantage (PA), which you can read about here, I thought this blog might be useful to unravel the RegKey puzzle.

The following table shows is a compatibility matrix with the version of Dynamics GP and associated version of Collections Management. The “x” represents which RegKeys are required for which version of software.

Collections Management figure 1

*Existing Microsoft media shipped prior to June 1, 2013 will include Microsoft’s version of Collections Management.

Points to consider:

1) Professional Advantage RegKeys will only work with Professional Advantage software  i.e., the new version of Collections Management, due for release from Professional Advantage on June 1, 2013.  If you are still running GP 2010 or GP 2013/SP1 and have not installed the Professional Advantage’s R2 release of Collections Management, the existing RegKeys from Microsoft will continue to work.

2) Microsoft RegKeys are version dependant i.e., if you stay on the same version of software the RegKeys will operate in perpetuity.

3) Professional Advantage RegKeys are date and version dependant i.e., if you upgrade to a new version of software you will need new keys. eEch year you will need to obtain new keys.

Professional Advantage RegKeys are automatically generated and emailed upon receipt of a paid Annual Enhancement Plan (AEP). RegKeys are generally sent to the Microsoft Partner who services the end-customer.

New RegKeys can be requested at any time – for example say the original ones have been lost or mislaid – by contacting Professional Advantage.  Send an email to or visit When requesting new RegKeys, be sure to include the following information:

a) Product : <in this case Collections Management>

b) Customer name – as it appears in VOICE (this must be identical)

c) Dynamics GP Version number

d) AEP expiry date


Blog written by Chris Pennington, Consultant to Professional Advantage. The opinions expressed here are the personal opinions of the writer.  Content published here does not necessarily represent the views and opinions of Professional Advantage Pty Ltd.

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