Utilise Microsoft Teams directly from CRM
Users of Dynamics 365 can enjoy a seamless experience with Microsoft Teams that includes the ability to make and receive calls as well as join...
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CRM
Practical articles, guides, and product updates on this topic from the Professional Advantage team. 6 articles.
Smart Systems for the modern-day Finance Team
The term Smart Systems is often thrown around by vendors, but what does it really mean for an organisation?To an organisation like Professional Advantage, it means having...
5 Core IT applications every company needs
With so many software choices out there today, how do organisations determine which software they need to operate?Like a pyramid, software applications build upon the...
What every Dynamics CRM user should know about Dynamics 365
Ever since Microsoft released Dynamics 365 in November last year, we’ve fielded questions from our Dynamics CRM users. What is Dynamics 365? Does the all-in-one...
What every Microsoft Dynamics AX user should know about Dynamics 365
If you’re a Dynamics AX user, chances are you’ve heard of Microsoft’s latest ERP and CRM offering, Dynamics 365.You may know that Dynamics 365 launched...
What every organisation should know about approvals in Dynamics CRM
As an organisation grows, it is typical for processes to become more complicated. Employees who once managed both strategic operations and day-to-day tasks eventually hand...