Ever since Microsoft released Dynamics 365 in November last year, we’ve fielded questions from our Dynamics CRM users. What is Dynamics 365? Does the all-in-one…
If you’re a Dynamics AX user, chances are you’ve heard of Microsoft’s latest ERP and CRM offering, Dynamics 365. You may know that Dynamics 365…
For any company looking to continually add value to the customer experience, it pays to know as much as you can about the customer. Things like how they came to be a customer, what they bought, what their experience has been like are all nuggets of information gold.
With any technology implementation, as you race towards go live momentum is often at a peak. But how do you maintain this energy when the project is finished?
With the standard SharePoint integration, in Dynamics CRM saving attachments from Outlook into SharePoint, or attaching documents from SharePoint to an outbound message, can take many clicks and potentially some searching for the right document location.
Why do marketing metrics matter? Due to the ever-changing macro environment, the roles and responsibilities of marketing departments have also evolved. Gartner has predicted that by 2017, CMOs are anticipated to spend more on IT projects than the CIO of a business.
One of the reasons behind Professional Advantage’s ability to quickly develop robust customer relationship management (CRM) based applications such as UpBeat, is a specific development framework.
Your professional association’s event was clearly a success. There’s going to be a grind tomorrow, because the sponsors are expecting a breakdown of the attendees with analysis of how they fit the sponsors’ aims. You’ll be working in a spreadsheet. Yes, a grind.
As a Microsoft Dynamics CRM Gold Partner we have been asked the same question many, many times: “how can I import marketing list members from an Excel spreadsheet?” Our team of CRM developers have looked into this requirement and have built a tool.
Collaboration. In SharePoint circles this is known as the un-word. The one word that promises the world and delivers none of it. Today I want to not only challenge that platitude but paint a picture of a future which is not so far away. A future which is today.