Why Feedback Matters: The secret to exceptional IT support
In a world where businesses rely on technology to operate, innovate, and grow, it's easy to focus on the tools themselves—ERP systems, collaboration platforms, data...
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Employee Experience
Practical articles, guides, and product updates on this topic from the Professional Advantage team. 10 articles.
Unlocking Effective Communication
From Project Management to Deep ListeningThe Project Management Institute publishes the PMBOK® Guide, which documents and standardises generally accepted project management information and practices covering...
Meet Viva Topics: Your new knowledge management solution
You’ve heard about Viva Topics, but do you know what it’s for, its licensing, or how to get started? Read all about it and more in this blog.
Viva Connections: your personalised communication gateway
Do you find it more challenging to connect with your people now that your organisation has adopted remote working? Has it become harder for your...
Build a Corporate Knowledge House
Discover a practical approach to utilising Microsoft Viva Topics to build a corporate powerhouse.This guest post was originally published on Tech Huddle blog site, written...
Build a Corporate Knowledge Base with Microsoft Viva
An overview of how Microsoft Viva can help your corporate knowledge base.This guest post was originally published on Tech Huddle blog site, written by Asish Padhy, Senior...
Get to know Microsoft Viva: an employee experience platform
Microsoft has recently unveiled its digital employee experience platform. Called Microsoft Viva, it brings together communications, knowledge, learning, resources, and insights all in an integrated...
How to make IT upgrades and rollouts easier for users
Just because I work for a technology company, doesn't mean we don't have user adoption challenges. Like everyone reading this, my job involves using systems...
How to avoid change management pitfalls and sustain the value of IT investments
Picture this: Your business has just spent thousands on a new IT solution. You’ve invested months in research, implementation and training. So, naturally, you expect...
Effective user adoption - Slowing down to go faster
If you’ve ever planned a major software upgrade or implemented a new business application, you’ll know user adoption is essential for realising return on investment.Without...