Providing a mobile solution will almost certainly be widely adopted by staff which means you will be getting the very most out of the investment made in your CRM system, and the business will benefit from staff using the system to its full capability rather than avoiding it as being “admin work when I should be out selling”.
Most of the clients I have helped with their Microsoft Dynamics CRM implementations believed that data import is easy. Clients simply don’t believe it is going to take a lot of time to do this task properly.
Your professional association’s event was clearly a success. There’s going to be a grind tomorrow, because the sponsors are expecting a breakdown of the attendees with analysis of how they fit the sponsors’ aims. You’ll be working in a spreadsheet. Yes, a grind.
With so many ways to communicate or be heard, membership-based organisations need to be constantly reviewing their use of technology and ensure it maximises their communication abilities.
This is the final of three posts about Professional Advantage’s utilisation of MS Dynamics CRM across the organisation. Professional Advantage works with a wide range of companies that are
This is the second of three posts about Professional Advantage’s utilisation of MS Dynamics CRM across the organisation. Professional Advantage works with companies looking to gain business improvements through the
‘Because I don’t know what I don’t know, how can I produce a useful business requirements document with enough detail in it to ensure we get the business solution we
I recently visited a client that had installed and implemented their CRM system some years ago, under a previous marketing manager. That manager seemed to get value out of the
Customer relationship management systems are used to enable organisations to manage a large number of customers and prospects by sharing information on interactions such as phone calls, emails, appointments, sales
The Australian Institute of Company Directors (AICD) has recently gone live with a new IT system to help them better manage their interactions with their members. At the centre is