Category
Implementation, Migration, and Upgrades
Training vs performance support for your users
27 JULY 2016 - 3 MINS READ
In all of my work roles, for many years, I was a great believer in the maxim that ‘good training makes for good staff’. That’s...
Change management and measuring user adoption
26 SEPTEMBER 2014 - 6 MINS READ
With any technology implementation, as you race towards go live momentum is often at a peak. But how do you maintain this energy when the...
Organisational change: plan early, plan thoroughly
30 MAY 2014 - 5 MINS READ
If you are involved in managing implementing new software, you will find yourself managing change, change in the way people do things. Understanding the behaviour of your employees throughout a change will be a key success factor in your implementation.
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