Category
Automation and Process Improvement
Training vs performance support for your users
27 JULY 2016 - 3 MINS READ
In all of my work roles, for many years, I was a great believer in the maxim that ‘good training makes for good staff’. That’s...
Is payment fraud a real issue for businesses?
25 FEBRUARY 2016 - 2 MINS READ
Like me, you surely now use an online portal to your bank account to manage your account and help keep it in the black. Companies...
Dirty Money – A reason to go contactless?
3 SEPTEMBER 2015 - 2 MINS READ
Things are moving swiftly in the payments market. More and more people that I know, no longer carry any cash around with them. Gone are...
Operational Intelligence. Is it Rocket Science?
20 AUGUST 2015 - 5 MINS READ
Amongst other things, people who know me probably find my interest in flight and space technology, rather obsessive. I am the first to admit it...
Paper, plastic, chip.
21 JULY 2015 - 3 MINS READ
Having not taken a bus journey for a few years gave me a shock when I learnt I couldn’t pay my fare with cash. They...
Getting the full picture on Cash Flow
15 DECEMBER 2014 - 3 MINS READ
Some young friends of ours recently moved to London, and have officially become part of “Generation Rent”. After spending some time viewing a number of (in Estate...
RIP The Cheque
26 NOVEMBER 2014 - 3 MINS READ
During my career, which is longer than I will admit to without a pint in my hand, I have experienced an evolution in the way...
Mobile by Design
29 JULY 2014 - 6 MINS READ
Having recently upgraded to a brand new and significantly better mobile handset, I have suddenly found myself in a whole new world of mobile interaction.Where...
BPM is a winner because people think for themselves
6 FEBRUARY 2014 - 3 MINS READ
Computers are consistent, people are not. Business process management delivers reliable, repeatable and sustainable results.The wonderful thing about people is … they think! (Well, we like...
People love stories
29 JANUARY 2014 - 2 MINS READ
I really enjoyed the Australian National iPOS User Day last year. Although we have run an iPOS User Day in the UK for six years,...
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