TOPIC
Automation and Process Improvement
Student engagement: identify an ‘at risk’ student, but what then?
25 NOVEMBER 2013 - 2 MINS READ
I read with interest a piece on the Jisc website called ‘Retaining students’.This piece reported that “according to a National Audit Office report, 20% of...
Smart universities will rescue at-risk students earlier by using technology
22 NOVEMBER 2013 - 3 MINS READ
I remember a friend of mine at university. Sam* was a clever chap, studying astrophysics, and seemed to have some really interesting ideas about the...
A new higher education marketplace?
21 NOVEMBER 2013 - 3 MINS READ
In all my discussions and meetings with universities across the UK, it has become apparent that the issue of the ‘student experience’ is gaining a...
The not so secret secrets of good student engagement
21 NOVEMBER 2013 - 3 MINS READ
During the last 12 months, I have spoken to and met with student support and engagement professionals in a significant number of universities across the...
Excel to turbo charge iPOS data entry
21 NOVEMBER 2013 - 3 MINS READ
I have had the pleasure of being involved in the evolution of the new Excel add-on for IPOS electronic procurement for SunSystems, iPOS XL. It...
Selling your new procurement system to your suppliers
19 NOVEMBER 2013 - 3 MINS READ
Typically, when an organisation overhauls their existing procurement practices (such as implementing a new system, new processes, etc) they look at all the internal change management issues...
There’s no denying the spreadsheet
14 NOVEMBER 2013 - 3 MINS READ
The European Spreadsheet Risk Interest Group (EUSPRIG) (no, really!) maintains a list of spreadsheet horror stories and when you have plenty of time on your hands you might...
Tough empathy in change management
19 SEPTEMBER 2013 - 2 MINS READ
Last week I had the privilege of spending a day at the Institute of Chartered Accountants of Australia in Sydney. John Cleary from Blue Chip...
How are you getting the most out of your BPM delivery team?
4 APRIL 2011 - 2 MINS READ
"We have talked a lot about BPM as a product, but we have not discussed much about BPM as a methodology to successfully delivering high...
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