TOPIC

Automation and Process Improvement

Top 4 proposal management problems solved

7 FEBRUARY 2018 - 6 MINS READ

In a highly competitive market, the first to get a quality proposal out the door and on time typically wins the deal. To make that happen...

Individuals to governments: Why they need spend control?

19 JUNE 2017 - 4 MINS READ

Suffering from election fatigue? With the election now behind us, if you were one of the XXX who voted, it is a good time give...

Encryption is the key to safer bank payments

15 MAY 2017 - 2 MINS READ

Recently, our office, along with other floors in the same building, was burgled. Luckily for us, it was during the early hours of the morning...

How to make IT upgrades and rollouts easier for users

17 FEBRUARY 2017 - 5 MINS READ

Just because I work for a technology company, doesn't mean we don't have user adoption challenges. Like everyone reading this, my job involves using systems...

How to avoid change management pitfalls and sustain the value of IT investments

10 JANUARY 2017 - 4 MINS READ

Picture this: Your business has just spent thousands on a new IT solution. You’ve invested months in research, implementation and training. So, naturally, you expect...

Effective user adoption - Slowing down to go faster

18 NOVEMBER 2016 - 4 MINS READ

If you’ve ever planned a major software upgrade or implemented a new business application, you’ll know user adoption is essential for realising return on investment.Without...

I seem to be more disappointed in business technology ROI lately

30 SEPTEMBER 2016 - 4 MINS READ

I seem to be disappointed more and more lately. Disappointed that dollars invested in, quality technology is being put at risk, and then going to...

When your people need help, be there

20 SEPTEMBER 2016 - 3 MINS READ

Typical daily office work includes manual steps, software applications, expert knowledge and sometimes even company lore. Keeping things on track and compliant with your quality...

Training vs performance support for your users

27 JULY 2016 - 3 MINS READ

In all of my work roles, for many years, I was a great believer in the maxim that ‘good training makes for good staff’. That’s...

Is payment fraud a real issue for businesses?

25 FEBRUARY 2016 - 2 MINS READ

Like me, you surely now use an online portal to your bank account to manage your account and help keep it in the black. Companies...

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