AI Is Already Running Across Your Council's Systems. Do You Know Where?
Most councils did not set out to adopt AI. It arrived anyway, accessible on browsers or peoples’ mobiles, folded into Microsoft 365 through Copilot suggestions,...
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Practical articles, guides, and product updates on this topic from the Professional Advantage team. 27 articles.
Most councils did not set out to adopt AI. It arrived anyway, accessible on browsers or peoples’ mobiles, folded into Microsoft 365 through Copilot suggestions,...
If you are reading this as an IT leader in an Australian not-for-profit, we bet you are already dealing with this:Your fundraising team is using...
Before AI can work for government agencies, your data needs to work for AI. Key insights from our roundtable at the Government Innovation Showcase Victoria.A...
Across Australian state government agencies and local councils, something of a quiet shift has been underway. For years, records and information management sat in its...
Donor records, beneficiary files, health information, financial data: if you cannot see it, you cannot protect it. Here's why identifying your sensitive data is the...
In today’s digital workplace, collaboration extends far beyond your organisation’s walls. Consultants, contractors, suppliers, partners, and volunteers all require access to shared documents and Teams...
Microsoft Teams has revolutionised workplace collaboration, but with great convenience comes even greater chaos. As employees spin up new Teams for every project, event, or...
You have likely heard about Shadow IT, which refers to the use of unsanctioned applications and tools for work purposes that fall outside of IT’s...
Every organisation using Microsoft 365 faces this balancing act: How do you give people the freedom to collaborate instantly–to spin up new Teams or SharePoint...
Streamline case file management in Microsoft 365. iWorkplace Smart Case Files efficiently delivers secure, compliant, and automated lifecycle control.
Artificial intelligence (AI) is rewriting how we work, boosting productivity, automating routine tasks, and uncovering insights hidden in data. But here’s the catch: AI is...
Managing records isn’t just about ticking a compliance box. For most organisations, the bigger issue is reducing risk and maintaining trust. Sensitive information left unmanaged...